Diablo III Players Banned

We've recently issued several rounds of account bans for cheating in Diablo III. In each of these cases players used a hack program for exploitive purposes, for example to zoom out their game view and kill monsters that were beyond the normal range at which AI is triggered. As we do with all Blizzard games, we will continue to monitor Diablo III for cheating and take action as needed.

As a reminder, we don't permit the use of hacks or other third-party software in conjunction with Diablo III. Most of the programs out there that are intended for use with the game are actually cheat programs and automation programs ("bots") that exploit Diablo III's mechanics and provide players with an unfair advantage. However, "third-party software" also refers to any file or program that attempts to:

• Obtain information about Diablo III that's not normally available to the player
• Transmit or modify the Diablo III game files
• Provide access to features or abilities beyond what is allowed by the game's design
• Change how Diablo III interacts with Battle.net 

In addition to undermining the spirit of fair play, this type of software can cause nasty technical problems, game-related bugs, and stability and performance issues with Battle.net. All of which can put a demon-sized damper on your gaming experience.

As we've said in the past, playing Diablo III legitimately means playing with an unaltered game client. We strongly recommend that you avoid using any third-party software which interacts with Diablo III—even if you are accessing that software from a reputable third-party site—as doing so can result in permanent ban from the game.

For more information on all of this, you can check out a copy of the related policy for Diablo III over on our Customer Support site.

Diablo III Hotfixes -- October (Updated 10/31)

Below you'll find a list of hotfixes which address various gameplay and service issues affecting Diablo III. Hotfixes are updates we make on our end without requiring you to download a new patch. Some of the hotfixes below will go live the moment they are implemented, while others may require a restart to go into effect. Please keep in mind that some issues cannot be addressed without a client-side patch update. We will continue to update this thread in the days ahead as additional hotfixes are applied.

October 31

Bug Fixes

• Goldskin's "100% Extra Gold from Monsters" affix will no longer affect monsters that are not intended to drop any loot
• Fixed an issue that sometimes caused Sokahr the Keywarden to become stuck at 1 point of health
• Fixed an issue that caused the Butcher to go idle when stunned after performing his Charge attack during "The Imprisoned Angel: Kill the Butcher"
• Fixed an issue that allowed some players to continue to dual-wield two-handed weapons under extremely rare circumstances
• Fixed an issue that caused many players to receive an “Error 3006” when reaching the Retrieving Heroes step during login
  • Please note that we've only resolved one cause for this error, and that it may still occur in some situations
• Fixed a crash that could occur when gold dropped in bad locations
• Fixed a crash that could occur when the game loaded the wrong zone (based on incorrect information about the player's location) and then attempted to clear that zone

October 23

General

• The scaling bonus to monster damage in Inferno difficulty has been reduced by approximately 25% for all Monster Power levels
  • For more information, please click here
• The following changes have been made to Xah'rith the Keywarden:
  • He can no longer spawn with the Illusionist or Fast affix
  • The damage dealt by a number of his abilities has been reduced 
  • The movement speed reduction applied by his Cold attacks has been reduced
  • His size has been slightly reduced

Bug Fixes

• Fixed a server crash that could occur if a player transitioned between Acts while a "goatman" monster was drumming

October 18

Bug Fixes

• Fixed a bug with the Reflects Damage monster affix that caused it to generate errors and deal no damage when triggered by a pet
• Fixed a crash that could occur when Arcane Enchanted monsters spawned their arcane beams in locations outside of the game world
• Fixed a crash that could occur when "uber" Skeleton King (in the Realm of Discord) or "uber" Rakanoth (in the Realm of Chaos) teleported outside of the game world
• Fixed a crash that could occur when "uber" Siege Breaker (in the Realm of Turmoil) used his Roar attack while holding a player in mid-air